Seven Ways To Improve Minion Engagement
One great thing about having lots of children is the guilt free pleasure of watching all the kids movies – which are usually much better than ‘grown up’ films.
As stated in several previous articles, it’s hard for me to watch a movie without analysing management style – which in the case of the lead character in Despicable Me is just exemplary…….
In case you missed this excellent movie, Gru is an evil super villian with a horde of minions set on committing (and sometimes solving) various criminal acts.
In order to achieve success, he has hundreds of marginally uncontrollable minions who don’t necessarily do the right things (sound familiar?)
Nonetheless they always work hard, innovate, complete seemingly impossible tasks, and enjoy themselves in the process.
Without them Gru would never succeed in achieving his goals.
I would argue this is due to the high level of employee engagement demonstrated in the organisation, and would offer the following seven examples as proof:
There’s never any doubt about the focus of the team. The goals are set clearly, and although the deadlines are tight there is absolute transparency with regards to the end goal – even if that end goal is stealing the moon by first stealing a shrink ray.
The word ‘we’ is used often – never ‘me’. We stole the Times Square Jumbotron. We have had a great year. We will have a party. Great success calls for celebration, goals and rewards are shared at all levels.
It is unlikely that one of your staff is going to present you with a fart gun today, but if they did would you be impressed with their innovation, or furious at them for not focusing on the task at hand?
In the movie, a simple misunderstanding about a here dart gun requirement produces an unexpected result – but lessons are learned, and it eventually becomes useful.
Most importantly, failure is appreciated as a learning experience.
There are no shortage of hands to help complete the work. In fact having a few extra bodies helps a great deal when things start to go wrong – and that excess of resource allows for new creations.
Extra resource ensures a high quality of work and confidence that the job can get done. When too many minions go missing in the second movie, all kinds of disasters occur and everything starts to go wrong.
Gru cannot do it all. He is clearly the leader, but together with a highly skilled middle manager (Dr. Nefario) – he hands out clear tasks and steps back.
He is never guilty of micro-managing and only comes to help when it becomes apparent that he can provide resource, advice or clarification to ensure success. His door is always open, and if no-one comes to visit, he takes the time to go and see what’s happening.
When minions notice things going wrong – the departure of a respected manager, a reduction in staff, missing children and so on – Gru takes notice. He doesn’t spend time questioning motive or accusing them of wasting his time.
As a consequence, lines of communication remain open and problems are not hidden from senior management.